CAREFULLY READ AND UNDERSTAND
THESE TERMS BEFORE
ORDERING ANY PRODUCT
THROUGH THIS WEBSITE
ATTENTION: This is a
binding Agreement (the
"Agreement")
between you, the individual or
entity accessing, using
or purchasing Product
from this Website
("you,"
"your" or
"Customer") and
{{brand.name}}
("{{brand.name}},"
"we," "our"
or "Company")
the owner and administrator of
this Website and all
content contained herein
(collectively,
"Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE
{{brand.name}}
{{brand.phoneNumber}}
{{brand.address}}
The following terms and
conditions are a legally binding
agreement which
govern your use of our website
and purchase of products
on our website.
Please review
the entire agreement carefully.
When you submit an order
for our product,
you are certifying that you have
read and agree to all
terms and conditions
contained
in this agreement.
By ordering Products from Us, You authorize us to charge Your credit card accordingly. Please be aware that the descriptor (or subject line) that appears on Your credit card statement will appear as {{brand.product.descriptor}}. If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Service Department.
1. Offer:
By placing an order, you
agree that you will be
billed as
{{brand.product.descriptor}},
for a one-time purchase of
any of the
following:
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2. Refund Policy
2.1. We refund all cases of fraud and unauthorized transactions of the item cost. Call {{brand.phoneNumber}} to obtain a refund. Additional refunds are issued at the discretion of the company. We strongly encourage our valued customer to call our customer support staff to obtain RMA ( Return Merchandize Authorization) Number to help us expedite the refund process. Packages marked Return to Sender or refuse delivery may take longer than normal time to credit processing time. The refund will require 3 to 5 business days for approval. By hitting the Submit Button (order button) on our site shows that you are fully aware of and agree to all our terms of our stated refund and return policy.
2.2. Repetitive refunds are not
permitted unless the
product, as delivered
to you, is defective. We reserve
the right to refuse a
refund to any
customer who repeatedly requests
refunds or who, in our
judgment, requests
refunds
in bad faith.
2.3. In order to process
your refund, you must
supply us with your name
and delivery address. If you
provide us with
insufficient or incorrect
information
your refund will be delayed.
2.4. Once a refund has been
approved please allow
for up to 10 days for
the refund to be applied.
2.5. Depending on the bank
that issues the credit
card, your refund can
take up to ten (10) days to
appear on your credit card
statement. If you
have any questions about whether
a refund has been
issued by us, please call
Our Customer Service Department.
2.6. Shipping and handling
costs are not
refundable.
2.7 Return Policy
In order to obtain your refund for either opened or unopened packages, you must contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days from the order received date. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from the order received date. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 10 business days to show in your statement, depending on the speed of the processing bank.
3. Shipping Terms
When we ship the Product to you, our standard
priority mail service is managed via the United
States Postal Service (packages will be shipped and
delivered within {{brand.shippingLength}} from the
order date). Please note that shipments are not sent
out on Saturdays, Sundays, or any Holidays.
4. GENERAL
These terms and conditions
apply to ALL
transactions made on or through
this Website. This Agreement is
intended to be governed
by the Electronic
Signatures in Global and
National Commerce Act. You
manifest your agreement
to the terms and conditions in
this document by any act
demonstrating
your assent thereto, including
clicking any button
containing the words
"I agree" or similar
syntax, or by merely
accessing the Website,
whether you have read these
terms or not. It is
suggested that you print
this form for your personal
records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
5. PRODUCT RETURNS
5.1. How to Return Your
Order
To return a Product for an
exchange due to shipping
damage or when
cancelling your order, you will
need to obtain a Return
Merchandize
Authorization
("RMA") number by
contacting the Customer Care
Department
{{brand.phoneNumber}} ( Customer
Service US) .
An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.
Please Note:
We cannot process or exchange Product marked "Return to Sender." To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. Product returns must be postmarked within five business days of receiving your Return Merchandize Authorization ("RMA") number to be eligible for a refund.
5.2 Return Address
Returned Products must be
sent to the following
address:
{{brand.name}} Returns
Department
{{brand.returnAddress}}
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
6. REPRESENTATIONS; DISCLAIMERS
It is our Company mission
to provide our customers
with the finest Products
available. We want you to have
the most accurate
information concerning the
Product. The information we
communicate
to you about the Product is
obtained from independent
third
parties. We do not warrant or
represent
that Information Sources are not
error-free, nor do we
warrant any Information
Source or the methods that they
use to arrive at their
conclusions.
All Product specifications,
performance data and other
information on our Websites
are for informational and
illustrative purposes only,
and
do not constitute a guarantee or
representation that the
Product will conform to
such specifications or
performance data.
We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product.
7. YOUR REPRESENTATIONS
You represent that you are
at least 18 years of age
and that you will
not permit a person under 18 to
order, or use, the
Product. You represent
that the information provided by
you when placing your
order is up-to-date,
materially accurate and
sufficient for us to fulfill
your order in
a timely and efficient manner.
You are responsible for
maintaining and
promptly updating your account
information with us and
keeping such
information
(and any passwords given to you
for the purposes of
accessing the Website
and/or purchasing Products)
secure against unauthorized
access. Unless
agreed otherwise or required by
applicable law, any
warranties provided in
relation to the Product only
extend to you on the
understanding that
you are a user, and not a
reseller, of the Product. You
shall not re-sell,
re-distribute or export any
Product that you order from
the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. REJECTION, DAMAGE OR LOSS IN
TRANSIT
We shall not be liable and
you shall not be
entitled to reject Product
delivery, except for damage to
the Product or any part
thereof occurring
in transit (where the Product is
carried by our own
transport or by a
carrier on our behalf), and
where we are notified of
such damage within
five (5) business days of your
receipt of the Product.
9. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT
LEGALLY PERMITTED, WHETHER OR
NOT COMPANY WAS
AWARE OR ADVSED OF THE
POSSIBILITY OF DAMAGES, AND
WHETHER OR NOT THE
LIMITED
REMEDIES PROVIDED HEREIN FAIL OF
THEIR ESSENTIAL
PURPOSE, OUR AGGREGATE
LIABILITY (WHETHER FOR BREACH OF
CONTRACT, TORT OR ANY
OTHER LEGAL THEORY)
SHALL IN NO CIRCUMSTANCES EXCEED
THE COST OF THE
PRODUCTS YOU ORDERED.
FURTHER, UNDER NO CIRCUMSTANCES
SHALL WE BE LIABLE FOR
SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL
DAMAGES, LOST PROFITS, LOST
REVENUE, OR COST OF
COVER.SOME STATES DO NOT ALLOW
THE EXCLUSION OR
LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES,SO THE
ABOVE LIMITATION MAY NOT
APPLY TO YOU. THE
PRODUCTS ARE SOLD AND DELIVERED
TO YOU "AS IS"
WITH NO WARRANTY
WHATSOEVER. EXCEPT AS EXPRESSLY
STATED OTHERWISE IN THIS
SECTION, WE MAKE NO
EXPRESS WARRANTIES OR
REPRESENTATIONS AND WE DISCLAIM
ALL IMPLIED
WARRANTIES AND REPRESENTATIONS,
INCLUDING, WITHOUT
LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR
PURPOSE AND
NON-INFRINGEMENT.SOME STATES DO
NOT ALLOW LIMITATIONS ON
HOW LONG IMPLIED
WARRANTIES LAST,SO THE ABOVE
LIMITATION MAY NOT APPLY TO
YOU.
10. INDEMNIFICATION
You agree to defend,
indemnify, and hold harmless
Company, its
officers, directors,
shareholders, employees,
independent contractors,
telecommunication
providers, and agents, from and
against any and all
claims, actions, loss,
liabilities, expenses, costs, or
demands, including
without limitation
legal and accounting fees, for
all damages directly,
indirectly, and/or
consequentially resulting or
allegedly resulting from
your misuse of
the Website, or your breach of
any of these terms and
conditions of this
Agreement. We shall promptly
notify you by electronic
mail of any such
claim or suit, and cooperate
fully (at your expense) in
the defense of such
claim or suit. If we do not hear
from you promptly, we
reserve the
right to defend such claim or
suit and seek full
recompense from you.
11. NOTICES
Any notice or other
communications arising in
relation to this
Agreement shall be given by
sending an e-mail to the
latest email address
that
one party has notified in
writing to the other. In the
case of Company, the
email address is
{{brand.email}}. In the case of
sending
notices
to you, Company will use the
email address you provided
to Company when you
ordered your Product. Such
notices or communications
(where properly
addressed) shall be considered
received on the earliest
of (i) the email
being acknowledged by the
recipient as received; (ii)
receipt by the
sender of an automated message
indicating successful
delivery or the email
having been opened; or (iii) the
expiry of forty-eight
(48) hours
after transmission, provided
that the sender has not
received notification
of unsuccessful transmission.
12. TERMINATION
We reserve the right to
terminate your access to or
use of this Website
and/or the Product should we
believe that you have
violated any of the
terms of this Agreement or if we
believe you have
sought, in bad faith,
charge backs, credit backs,
Product returns, discounts
or any other conduct
designed to injure, harass or
disrupt this Website or
the Company’s business
operations.
13. FRAUD
We reserve the right, but
undertake no obligation,
to actively report
and prosecute actual and
suspected credit card fraud. We
may, in our
discretion,
require further authorization
from you such as a
telephone confirmation of
your order and other
information. We reserve the
right
to cancel,
delay, refuse to ship, or recall
from the shipper any
order if fraud is
suspected. We capture certain
information during the
order process,
including
time, date, IP address, and
other information that will
be used to locate
and identify individuals
committing fraud. If any Web
Site order is
suspected to be fraudulent, we
reserve the right, but
undertake no
obligation, to submit all
records, with or without a
subpoena, to all law
enforcement agencies and to the
credit card company for
fraud investigation.
We reserve the right to
cooperate with authorities to
prosecute
offenders to the fullest extent
of the law.
14. SALES TAX
If you purchase any
Products available on our
websites, you will be
responsible for paying any sales
tax indicated on the
Web Site.
15. INTELLECTUAL PROPERTY RIGHTS
The Website, and all
content appearing therein, are
the sole and
exclusive property of the
Company or its licensors. No
license or ownership
rights in or to any content of
the Website are conveyed
to you by reason of
this Agreement or your purchase
of Product. The Website
and its content
are protected under the laws of
copyright and trademark.
Unless otherwise
permitted by law, you may not
copy, republish or
transmit any portion
of the Website without Company’s
prior written consent.
16. MISCELLANEOUS
Overdraft fees. In the event of overdraft of customer's account due to a charge for an original order or a reorder, the company is not liable for any customer's overdraft fees.
Assignment. This Agreement and
the rights and liabilities
of the parties
hereto inure to the benefit of
their respective
successors and assigns.
Company may assign this
Agreement to any successor
entity. Customer may not
assign without the written
permission of Company.
Severability. If for any
reason a court of
competent jurisdiction or an
arbitrator finds any provision
of this Agreement, or any
portion thereof,
to be unenforceable, that
provision will be enforced to
the maximum extent
permissible and the remainder of
these Terms and
Conditions will continue
in full force and effect.
Attorneys’ Fees. In the event any
Party shall commence
any claims, actions,
formal legal action, or
arbitration to interpret and/or
enforce the terms
and conditions of this
Agreement, or relating in any
way
to this Agreement,
including without limitation
asserted breaches of
representations
and warranties, the prevailing
party in any such action
or proceeding shall
be entitled to recover, in
addition to all other
available relief,
its reasonable attorney’s fees
and costs incurred in
connection therewith,
including attorneys’ fees
incurred on appeal.
No Waiver. No waiver of or
by Company shall be
deemed a waiver of any
subsequent default of the same
provision of this
Agreement.
Headings. All headings are
solely for the
convenience of reference and
shall not affect the meaning,
construction or effect of
this Agreement.
Complete Agreement. This Agreement constitutes the entire agreement between the parties with respect to your access and use of the Website and you’re ordering and use of the Product, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves
the right to change any
of the provisions
posted herein and you agree to
review these terms and
conditions each time
you visit the Website. Your
continued use of the Website
following the
posting of any changes to these
terms and conditions
constitutes your
acceptance of such changes.
Company does not and will
not assume any
obligation to provide you with
notice of any change to
this document and
you acknowledge and agree to
same. Unless accepted by
Company in writing,
you may not amend these terms
and conditions in any way.
** Please email us anytime at {{brand.email}}. **